2015-12-04 2 views
0

мне нужна ваша помощь, я модернизации OTRS4 к OTRS5 на centos7 в моей компании, и у меня есть проблема, с шагом миграции базы данных 6,2SQL ошибка при установке OTRS5

https://otrs.github.io/doc/manual/admin/5.0/en/html/upgrading.html

Это Perl скрипт, который обновить старую базу данных OTRS

Вот что я получил я запустить скрипт:

[email protected]:cat /opt/otrs/scripts/DBUpdate-to-5.pl | mysql -p -f -u root otrs5 
Enter password: 
ERROR 1061 (42000) at line 4: Duplicate key name 'link_relation_list_source' 
ERROR 1061 (42000) at line 5: Duplicate key name 'link_relation_list_target' 
ERROR 1050 (42S01) at line 9: Table 'scheduler_task' already exists 
ERROR 1050 (42S01) at line 28: Table 'scheduler_future_task' already exists 
ERROR 1050 (42S01) at line 47: Table 'scheduler_recurrent_task' already exists 
ERROR 1091 (42000) at line 68: Can't DROP 'text2'; check that column/key exists 
ERROR 1050 (42S01) at line 72: Table 'notification_event_message' already exists 
ERROR 1050 (42S01) at line 87: Table 'cloud_service_config' already exists 
ERROR 1005 (HY000) at line 101: Can't create table 'otrs5.#sql-918_f727' (errno: 121) 
ERROR 1005 (HY000) at line 102: Can't create table 'otrs5.#sql-918_f727' (errno: 121) 
ERROR 1005 (HY000) at line 103: Can't create table 'otrs5.#sql-918_f727' (errno: 121) 
ERROR 1005 (HY000) at line 104: Can't create table 'otrs5.#sql-918_f727' (errno: 121) 


[email protected]: su -c "/opt/otrs/scripts/DBUpdate-to-5.pl" -s /bin/bash otrs 

Migration started... 

Step 1 of 17: Refresh configuration cache... 
If you see warnings about 'Subroutine Load redefined', that's fine, no need to worry! 
done. 

Step 2 of 17: Check framework version...done. 

Step 3 of 17: Migrate Database Column Types...done. 

Step 4 of 17: Migrate charset to UTF-8 on auto_response table...done. 

Step 5 of 17: Migrate charset to UTF-8 on notification_event table...done. 

Step 6 of 17: Migrate event based notifications to support multiple languages...done. 

Step 7 of 17: Migrate notifications to event based notifications...ERROR: OTRS-DBUpdate-to-5.pl-42 Perl: 5.16.3 OS: linux Time: Wed Dec 2 15:38:33 2015 

Message: Can't add notification 'Old Ticket new note notification (Duplicate Name)', notification already exists! 

Traceback (17187): 
Module: Kernel::System::NotificationEvent::NotificationAdd Line: 271 
Module: main::_MigrateNotifications Line: 1109 
Module: /opt/otrs//scripts/DBUpdate-to-5.pl Line: 162 

я модернизация «otrs5» базы данных это старый otrs4 datab аза, что я импортировал

MariaDB [otrs5]> SHOW DATABASES; 
+--------------------+ 
| Database | 
+--------------------+ 
| information_schema | 
| mysql | 
| otrs5 | 
| performance_schema | 
| test | 
+--------------------+ 
5 rows in set (0.00 sec) 

это кажется, что у меня есть внешняя ошибка ключа,

MariaDB [(none)]> SHOW ENGINE INNODB STATUS; 
... 

| InnoDB | | 
===================================== 
151203 15:05:28 INNODB MONITOR OUTPUT 
===================================== 
Per second averages calculated from the last 27 seconds 
----------------- 
BACKGROUND THREAD 
----------------- 
srv_master_thread loops: 6410 1_second, 6409 sleeps, 634 10_second, 67 background, 67 flush 
srv_master_thread log flush and writes: 6667 
---------- 
SEMAPHORES 
---------- 
OS WAIT ARRAY INFO: reservation count 72, signal count 72 
Mutex spin waits 3, rounds 90, OS waits 3 
RW-shared spins 86, rounds 2580, OS waits 66 
RW-excl spins 0, rounds 90, OS waits 3 
Spin rounds per wait: 30.00 mutex, 30.00 RW-shared, 90.00 RW-excl 
------------------------ 
LATEST FOREIGN KEY ERROR 
------------------------ 
151203 15:01:12 Error in foreign key constraint creation for table `otrs5`.`#sql-918_f752`. 
A foreign key constraint of name `otrs5`.`FK_cloud_service_config_valid_id_id` 
already exists. (Note that internally InnoDB adds 'databasename' 
in front of the user-defined constraint name.) 
Note that InnoDB's FOREIGN KEY system tables store 
constraint names as case-insensitive, with the 
MySQL standard latin1_swedish_ci collation. If you 
create tables or databases whose names differ only in 
the character case, then collisions in constraint 
names can occur. Workaround: name your constraints 
explicitly with unique names. 
-------- 
FILE I/O 
-------- 
I/O thread 0 state: waiting for completed aio requests (insert buffer thread) 
I/O thread 1 state: waiting for completed aio requests (log thread) 
I/O thread 2 state: waiting for completed aio requests (read thread) 
I/O thread 3 state: waiting for completed aio requests (read thread) 
I/O thread 4 state: waiting for completed aio requests (read thread) 
I/O thread 5 state: waiting for completed aio requests (read thread) 
I/O thread 6 state: waiting for completed aio requests (write thread) 
I/O thread 7 state: waiting for completed aio requests (write thread) 
I/O thread 8 state: waiting for completed aio requests (write thread) 
I/O thread 9 state: waiting for completed aio requests (write thread) 
Pending normal aio reads: 0 [0, 0, 0, 0] , aio writes: 0 [0, 0, 0, 0] , 
ibuf aio reads: 0, log i/o's: 0, sync i/o's: 0 
Pending flushes (fsync) log: 0; buffer pool: 0 
1879 OS file reads, 2600 OS file writes, 767 OS fsyncs 
0.00 reads/s, 0 avg bytes/read, 1.48 writes/s, 0.59 fsyncs/s 
------------------------------------- 
INSERT BUFFER AND ADAPTIVE HASH INDEX 
------------------------------------- 
Ibuf: size 1, free list len 0, seg size 2, 0 merges 
merged operations: 
insert 0, delete mark 0, delete 0 
discarded operations: 
insert 0, delete mark 0, delete 0 
Hash table size 276671, node heap has 3 buffer(s) 
0.11 hash searches/s, 5.15 non-hash searches/s 
--- 
LOG 
--- 
Log sequence number 111668678 
Log flushed up to 111668678 
Last checkpoint at 111668678 
Max checkpoint age 869019772 
Checkpoint age target 841862905 
Modified age 0 
Checkpoint age 0 
0 pending log writes, 0 pending chkp writes 
599 log i/o's done, 0.52 log i/o's/second 
---------------------- 
BUFFER POOL AND MEMORY 
---------------------- 
Total memory allocated 137756672; in additional pool allocated 0 
Total memory allocated by read views 384 
Internal hash tables (constant factor + variable factor) 
Adaptive hash index 2266736 (2213368 + 53368) 
Page hash 139112 (buffer pool 0 only) 
Dictionary cache 1725743 (554768 + 1170975) 
File system 83536 (82672 + 864) 
Lock system 334376 (332872 + 1504) 
Recovery system 0 (0 + 0) 
Dictionary memory allocated 1170975 
Buffer pool size 8191 
Buffer pool size, bytes 134201344 
Free buffers 6261 
Database pages 1927 
Old database pages 727 
Modified db pages 0 
Pending reads 0 
Pending writes: LRU 0, flush list 0, single page 0 
Pages made young 0, not young 0 
0.00 youngs/s, 0.00 non-youngs/s 
Pages read 1866, created 61, written 1909 
0.00 reads/s, 0.00 creates/s, 0.93 writes/s 
Buffer pool hit rate 1000/1000, young-making rate 0/1000 not 0/1000 
Pages read ahead 0.00/s, evicted without access 0.00/s, Random read ahead 0.00/s 
LRU len: 1927, unzip_LRU len: 0 
I/O sum[0]:cur[0], unzip sum[0]:cur[0] 
-------------- 
ROW OPERATIONS 
-------------- 
0 queries inside InnoDB, 0 queries in queue 
1 read views open inside InnoDB 
0 transactions active inside InnoDB 
0 out of 1000 descriptors used 
---OLDEST VIEW--- 
Normal read view 
Read view low limit trx n:o 1CBAB 
Read view up limit trx id 1CBAB 
Read view low limit trx id 1CBAB 
Read view individually stored trx ids: 
----------------- 
Main thread process no. 2328, id 140526940509952, state: sleeping 
Number of rows inserted 131, updated 151, deleted 473, read 1837 
0.07 inserts/s, 0.22 updates/s, 0.07 deletes/s, 1.07 reads/s 
------------ 
TRANSACTIONS 
------------ 
Trx id counter 1CBAB 
Purge done for trx's n:o < 1CB9B undo n:o < 0 
History list length 1037 
LIST OF TRANSACTIONS FOR EACH SESSION: 
---TRANSACTION 1CBA5, not started 
MySQL thread id 63319, OS thread handle 0x7fcefa9b1700, query id 645787 localhost otrs 
---TRANSACTION 0, not started 
MySQL thread id 63317, OS thread handle 0x7fcefa968700, query id 645794 localhost root 
SHOW ENGINE INNODB STATUS 
---TRANSACTION 1CB86, not started 
MySQL thread id 63296, OS thread handle 0x7fcefa8d6700, query id 645743 localhost otrs 
---TRANSACTION 1CBAA, not started 
MySQL thread id 63295, OS thread handle 0x7fcefaa43700, query id 645793 localhost otrs 
---------------------------- 
END OF INNODB MONITOR OUTPUT 
============================ 
... 

ответ

0

Это не первый раз, когда вы запускали скрипт DBUpdate. Я думаю, что это может быть связано с тем, что созданная вами база данных использовала MyISAM, и теперь вы используете InnoDB из-за новых значений по умолчанию после обновления базы данных; см. здесь: http://blog.otrs.org/2013/02/20/about-otrs-mysql-myisam-and-innodb-storage-engines/

Лучше всего делать импорт базы данных снова; обновите его до InnoDB, а затем выполните миграцию.